Team & Careers
Team & Careers
Our team is organized around "customer touchpoints" rather than internal functions. Each department is directly accountable for customer issues.
Department Structure and Responsibilities
| Department | Responsibilities | Contact Email |
|---|---|---|
| International Sales Department | Responsible for export inquiries, quotations, contracts and documentation. Divided by region into Southeast Asia, Middle East, South America, Africa, CIS and Europe groups. | sales@ugbsteel.com |
| Technical Support Team | Responsible for material selection recommendations, standards comparison, processing plans and drawing review; participates in project technical clarifications and quality dispute resolution. | tech@ugbsteel.com |
| Production Planning Department | Responsible for production scheduling and delivery commitments, coordinates rolling, finishing and processing operations, and plans batch production by project phase. | plan@ugbsteel.com |
| Quality Control Center | Inspects incoming raw materials and outgoing finished products, issues and tracks quality assurance documents, and participates in third-party witness inspections. | qc@ugbsteel.com |
| Logistics and Documentation | Space booking, port consolidation, loading supervision and document preparation, arranging inspection and certificate of origin, and tracking in-transit and arrival status. | logistics@ugbsteel.com |
| After-Sales Service | Assists with receiving inspection on arrival, accepts and resolves quality claims, and tracks root cause analysis and corrective actions. | service@ugbsteel.com |
Open Positions
| Position | Key Responsibilities | What We Look For |
|---|---|---|
| Foreign Trade (Southeast Asia / Middle East) | Develop customers in the region and follow up on orders, prepare quotations and execute contracts | Ability to read technical specifications; willingness to work long-term in one market |
| Technical Support Engineer | Material selection consulting, standards comparison, processing plans and quality claim resolution | Degree in metallurgy or materials science plus hands-on experience |
| Logistics and Documentation Specialist | Cargo stowage, port delivery, loading supervision, document preparation and export compliance | Familiar with L/C terms and major export port procedures |
| Production Planning Specialist | Confirm production plans and delivery schedules, coordinate rolling and processing stages | Deadline-sensitive; data-driven decision making |
Send your resume tohr@ugbsteel.com, with the subject line "position + name + years of experience". We will respond within one week regarding whether you are invited for an interview.
Related Pages
Need a quote or technical support?
Send us the product, material, specification, quantity and destination port, and receive an FOB / CIF price within 24 hours.